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Customer Service ( E-commerce &Thị trường Global)

Công ty Cổ phần LitGroup

Tầng 10 tòa nhà Lilama, Số 56 phố Tố Hữu, Phường Trung Văn, Quận Nam Từ Liêm, Thành phố Hà Nội, Việt Nam

Posted date: 14-03-2024

  • Job level

    Experienced (Non - Manager)

  • Salary

Job Description

  • Capture customer requirements, answer product and service questions; and suggest information about other products and services.

  • Coordinate with the Tech Support team to deploy services for customers.

  • Acknowledging and resolving customer complaints.

  • Collect customer reviews about service quality.

Job Requirement

  • Proficient in English speaking and writing skills: Ielts 6.0 or Toeic 750 

  • Self-study, independent work, and good teamwork skills

  • Willing to engage in more work shifts

  • Experience in customer service, basic IT knowledge, and an e-commerce website is an advantage.

QUYỀN LỢI:

  • Income: Basic Salary: 9.000.000 - 15.000.000 VND/month + Bonus KPI + Allowance

  • Receive a satisfactory salary based on actual working performance. Flexible pay raises for good working results.

  • Computers are available or a depreciation cost of VND200,000 is provided for a personal laptop/month. The monthly parking fee is covered. 

  • Bonus for Tet holidays, 13th-month salary, and good performance.  

  • Improve English skills: Writing and reading.

  • Enhance communication skills and presentation skills

More Information

  • Age: Unlimited
  • Working time: Permanent

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Công ty Cổ phần LitGroup

LitGroup JSC provides e-commerce solutions to partners in North America, Europe and America. Founded in 2011, We are currently the owner of 3 brandsLitExtension, LitCommerce and Litos. LitExtension provides Migration solutions that are rated by international customers as the world's leading performance. We have delivered 160,000+ successful migrations for 60,000+ customers worldwide. Currently, we are the official partner of various prominent eCommerce platforms such as Shopify, Magento, X-Cart, Shift4Shop… 

The LitGroup team is rapidly expanding worldwide and we are constantly looking for talents who have the passion and drive to become an important part of a fast-moving and dynamic team. 

Working time: from Monday to Saturday morning

Working location: 10th Floor, Lilama Office Building, no.56 To Huu street, Trung Van ward, Nam Tu Liem district, Hanoi.

 

Tầng 10 tòa nhà Lilama, Số 56 phố Tố Hữu, Phường Trung Văn, Quận Nam Từ Liêm, Thành phố Hà Nội, Việt Nam

https://litgroup.io/

Company size: 25-99

Contact person: Ban tuyển dụng

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