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IT Governance, Risk and Compliance Team Leader (Network/Infosec)

Vietnam Concentrix Services Company Limited

06th FL, QTSC 9 Building, Quang Trung Software City, Tan Chanh Hiep Ward, Dist 12

Posted date: 27-06-2024

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  • Experience

    2 - 5 Years

  • Job level

    Team Leader / Supervisor

  • Salary

    Competitive

Job Description

  • Lead and ensure that all internal and external audit related issues are tracked till closure
  • Ensure function’s delivery is in line with operational and / or contractual obligations
  • Manage escalations and implement action to avert future client escalations around compliance
  • Seek to continually improve processes Integrity
  • Provide on-going support, development, empowerment and positive reinforcement to floor on compliance
  • Communicate information in a timely, relevant and accurate manner to all stakeholders
  • Ensure that all account compliance policies and procedures are adhered to
  • Establish supporting processes for Risk and Compliance framework in the account
  • Provide relevant internal and external reports as per the account requirements
  • Analyze function’s output & security data identifying and highlighting trends to the management team & course correction (internal team output)
  • Analyze security and compliance metrics identifying and highlighting trends to the management team & course correction
  • Facilitate monthly calls with the Account Global team, share compliance findings, understand the root cause and collaborate for improvement
  • Ensure that all internal and external audit related issues are tracked till closure
  • Identify and drive continuous improvements and initiatives in the process
  • Ensure that all internal customer/Employee queries are followed up on a timely basis
  • Collaborate with internal teams, inter departments, cross functions across locations
  • Be the Key contact for all compliance related queries and concerns from internal and external stakeholders.

Job Requirement

  • Strong knowledge of information security frameworks, standards, and regulations (e.g., ISO 27001, NIST, GDPR, HIPAA).
  • Proven experience in risk assessment, incident management, and policy development.
  • Excellent leadership, communication, and interpersonal skills.

More Information

  • Working time: Permanent

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IT Governance Risk and Compliance Team Leader Network/Infosec Hardware Kỹ Thuật Tin Học

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Vietnam Concentrix Services Company Limited

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. It’s all about tapping into sentiment and building an emotional connection that keeps customers and staff fanatical about your brand. That’s where we come in—we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We help you reimagine your business—and get you there faster than you ever thought possible.

06th FL, QTSC 9 Building, Quang Trung Software City, Tan Chanh Hiep Ward, Dist 12

https://www.concentrix.com/different-by-design/

Company size: 500-999

Contact person: HR Department

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