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IT Project Manager & Business Analyst

CÔNG TY TNHH THỜI TRANG VÀ MỸ PHẨM ÂU CHÂU

Tòa nhà Sonatus 15, Lê Thánh Tôn, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh

Posted date: 11-09-2024

  • Experience

    2 - 3 Years

  • Job level

    Experienced (Non - Manager)

  • Salary

    Competitive

Job Description

  • Responsible for working with other functional areas to gather, analyze and document business requirements and processes impacting the website, order management or fulfillment or integration
  • Capture and author user stories that accurately reflect business requirements
  • Understand business issues and opportunities in the context of the requirements
  • Assist in analyzing consumer feedback to identify website issues/incidents, features, functions and assist in recommending enhancements
  • Continually assess, identify, and present opportunities to improve and optimize the customer journey
  • Support QA and UAT by working with the technical development team, eCommerce operation and product teams, third-party Integration vendors, and business leaders to validate enhancements, write test cases, and be involved in performing QA, and user acceptance testing.
  • Analyze the business requirements of the sales and promotions campaign, provide feedback and suggestions to business area leads and finance team on the impacts and assist in configuring and setting on the eCommerce platform
  • Based on the agreed-upon scope, develop and execute testing scripts that fully exercise all functionality
  • Participate in the development and management of work plans for the delivery of e-commerce capabilities

Job Requirement

  • Having a bachelor’s degree in computer science or a related field
  • Having 2-3 years experience in technical BA for eCommerce projects
  • Depth, understanding and working knowledge of e-commerce business process flows such as order management and fulfillment processes
  • Experience in working with outsourced development teams
  • Customer Service & Negotiation skills
  • Experienced in tools: Flows (Draw.io, Bizagi), Mockups (Figma), Project (Jira, Confluence)
  • Knowledge of HTML, CSS, Java, and PHP is a plus
  • Having a background in finance or accounting and being proficient with Excel, SQL is a plus

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Working time: Permanent

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CÔNG TY TNHH THỜI TRANG VÀ MỸ PHẨM ÂU CHÂU

Au Chau Fashion And Cosmetic Co., Ltd. (ACFC) is a subsidiary of Imex Pan Pacific (IPP) Group, specializing in distributing famous international brands in Vietnam well-known as: Nike, Levi's, GAP, Tommy Hilfiger, Mango, Banana Republic, CK,... We are the driving force of retail and distribution networks to provide full-service retail management in Vietnam. We are a company that values and appreciates TALENT and PASSION We work because we LOVE what we do.

Vietnam Food & Beverage Service Co., Ltd. (VFBS) is a subsidiary of Imex Pan Pacific (IPP) Group, specializing in franchising international fast-food brands such as Burger King, Domino's Pizza, and Popeyes. With a widespread chain of stores and the best customer service nationwide, VFBS aims to provide Vietnamese customers with service quality that meets the standards expected from globally renowned brands.

Tòa nhà Sonatus 15, Lê Thánh Tôn, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh

https://www.acfc.com.vn/

Company size: 1.000-4.999

Contact person: Talent Acquisition Team

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