Key Account Specialist

ABOUT US

Founded in 2015, UrBox is the pioneer of digital gifting solutions for businesses in Vietnam. After six years up and running, UrBox is taking on more ambitious projects in cooperation with prestigious organizations across the country.

As teamwork is key to our success, UrBox is seeking goal-driven young people to join our team in both Hanoi and Ho Chi Minh City. If you are on the lookout for a refreshing challenge and a place to make that change, apply now to work with us.

Key Account Management Senior Executive

Scope of work:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions per project.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

• Bachelor’s degree 
• At least 2 years of related experience in marketing/sales/proposals
• Excellent verbal and written communications skills
• Willingness to travel nationally
• A persistent, positive attitude to a problem-solving and a proactive approach to tasks
• Function well in a fast-paced, team-focused environment where constant change is the norm and the bar for quality is set high
• Detail-orientation with superb organizational skills and strong follow-through
• Great ability to prioritize and manage schedules
• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values

• Age: Unlimited
• Working time: Permanent