Level 1 ERP consultant

Working in an international context, the level 1 ERP consultant performs fully documented tasks and also contributes to the Maintenance in Operational Condition by working with the level 2 team.

His / her usual tasks are :

• Monitoring (ITSM tools, monitoring platforms, shared mailboxes)
• Ticket analysis
• Collaboration with level 2 team
• Open mind and good English level are required : you are expected to participate during the meetings
• Performing daily checks
• Sending of reports and digital communication
• Training in order to join the level 2 team

He / she will have access to many tools widespread on the market : Service-Now, SAP, PagerDuty, ...
The candidate applying to this position must have strong interest in ERP systems and the wish to become SAP Basis consultant within 2-3 years.

• Bachelor's or equivalent level in Computer Science
• English (TOEIC 600 or higher), French speaking is a significant plus
• Knowledge about ITSM tools, monitoring tools, SLA
• Knowledge about Microsoft 365, Sharepoint, Teams, OneDrive
• Preferably a first experience working in IT support or ERP administration
• Good logical thinking, fast learner, reliable and proactive

• Degree: Bachelor
• Age: 22 - 35
• Working time: Permanent