CÔNG TY CỔ PHẦN GREMSY
2841 Phạm Thế Hiển, Phường 7, Quận 8, Thành phố Hồ Chí Minh, Việt Nam
Posted date: 28-02-2025
Experience
1 - 4 Years
Job level
Experienced (Non - Manager)
Salary
Competitive
We are looking for a Technical Document Engineer to create, maintain, and improve technical documentation for Gremsy’s gimbal stabilizers and related products. This role involves working closely with engineering, product management, and customer support teams to ensure that our documentation is accurate, clear, and user-friendly.
Key Responsibilities
Develop and Maintain Technical Documents
Create user manuals, installation guides, SDK/API documentation, and troubleshooting guides for Gremsy products.
Write clear, concise, and technically accurate documentation for hardware, firmware, and software aspects of the product.
Ensure documentation is consistent with company branding and user experience guidelines.
Collaborate with Cross-Functional Teams
Work closely with hardware and software engineers to extract technical details and translate them into comprehensive documentation.
Coordinate with the support team to document FAQs and common troubleshooting steps.
Partner with the marketing team to ensure technical accuracy in product descriptions and promotional materials.
Manage Documentation Process
Maintain version control and track updates for documentation to align with product releases.
Continuously review and improve documentation based on user feedback.
Ensure documentation complies with industry standards and best practices.
Assist in Training and Support
Create training materials and knowledge base articles for internal and external stakeholders.
Conduct internal training sessions on product features and updates.
Must-Have
Bachelor's degree in Engineering, Technical Writing, Computer Science, or a related field.
1+ years of experience in technical writing, engineering documentation, or a similar role.
Strong understanding of drone technology, gimbals, and stabilization systems or robotics field.
Ability to read and interpret engineering schematics, technical drawings, and API documentation.
Excellent written and verbal communication skills in English.
Proficiency in documentation tools (e.g., Markdown, LaTeX, Confluence, Adobe FrameMaker, or similar).
Basic knowledge of software development, API documentation, and firmware update processes.
Attention to detail and a structured approach to organizing technical information.
Nice-to-Have
Experience with UAVs, camera integration, or embedded systems.
Familiarity with scripting languages (Python, Bash) or software development environments.
Knowledge of content management systems (CMS) and document version control tools (Git, Doxygen).
Experience creating instructional videos or interactive documentation.
Gremsy was established on April 13th, 2011, by Vietnamese engineers filled with passion, creativity, and an intense desire to create mechatronics products to meet increasing demand in the film industry, especially in Aerial Video-Photography.
In the early days of development in 2011, Gremsy entered the market as an Aerial Video-Photography Services professional provider.
Realizing the market potential and the increasing usage of gimbal products in many different applications from cinematic to industrial uses, Gremsy started focusing on R&D activities, then released the first gimbal - H10 in 2013 and a wide range of gimbal products after that including Gremsy H14, H3, H6, H7, H16.
From 2013 to date, Gremsy has continuously been developing and expanding the market by launching a series of high-grade quality products like Gremsy T3, Gremsy S1, Pixy F, and Pixy U to meet the rigorous demands of gimbals in commercial sectors.
Through nearly a decade since its establishment, Gremsy has become one of the leading brands of aerial camera gimbals for numerous industrial applications, including surveying & mapping, energy & utilities, solar panel inspection, construction, agriculture, and so on.
2841 Phạm Thế Hiển, Phường 7, Quận 8, Thành phố Hồ Chí Minh, Việt Nam
https://gremsy.com/
Company size: 100-499
Contact person: HR