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Technical Support (Night Shift)

CÔNG TY CỔ PHẦN MAC MARKETING

Số 699 Nguyễn Kiệm, Phường 03, Quận Gò Vấp, Thành phố Hồ Chí Minh, Việt Nam

Posted date: 20-12-2024

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  • Experience

    1 - 2 Years

  • Job level

    Experienced (Non - Manager)

  • Salary

Job Description

  • Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
  • Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
  • Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company's equipment and services.

Job Requirement

  • Competitive official salary up to 18.000.000vnđ, with salary reviews based on work efficiency and leader evaluations.
  • Good English communication skills are an strong advantage. (English level IELTS 5.5 - 6.0 or equivalent).
  • Excellent communication skills (listening, speaking)
  • Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
  • Understanding networking, including setting up routers, modems, and reserved IPs.
  • Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
  • Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

More Information

  • Degree: College
  • Age: 22 - 35
  • Working time: Permanent
  • Probationary period: 2 Month
  • Working time: Shift 1: 8PM - 4AM, Shift 2: 4AM - 12AM (5.5 days per week)
  • Training opportunities:

    Long-term special remuneration policy for core members
    Dynamic, friendly working environment, preferential welfare regimes
    Opportunities for long-term stable career development
    Have the opportunity to work with both Vietnamese and USA teams

  • Colleagues: Work in a professional, dynamic environment
  • Benefit:

    Enjoy full benefits for employees according to the Labor Law
    Welfare regime: annual foreign travel, picnics, holiday bonuses, 13th month salary...
    Unlimited work efficiency bonuses

  • Other extras:

    Gasoline allowance up to 800k
    Food allowance 30k/day
    Birthday bonuses, sweet parties, salty parties, YEP...etc.

  • Holidays: 12 days off/year, 12 days off under Night Shift regime and other days off up to more than 35 days/year

You should be skill

Technical Support Night Shift Sales Engineer Service Sales Engineer Service engineer Technical Support Specialist Hỗ trợ kỹ thuật

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CÔNG TY CỔ PHẦN MAC MARKETING

HI! WE ARE

MAC MARKETING

REAL  PEOPLE, REAL  STORIES

Với hơn 14 năm kinh nghiệm trong lĩnh vực credit card, POS system và digital marketing. Mac USA tự hào là công ty có thị phần lớn nhất cho cộng đồng người Việt Nam tại Hoa Kỳ. Hiện tại chúng tôi hỗ trợ trên 12.000 khách hàng với dòng tiền xử lý khoảng 1,5 tỷ USD mỗi năm.

Headquater:  3004 E Pioneer Pkwy, Ste 200, Arlington, TX 76010

Houston:  10600 Bellaire Blvd Ste 102, Houston, TX 77072

Austin:  1006 E Yager Ln Ste 101C, Austin, TX 78753

Orange County:  9081 Bolsa Ave, Suite 201, Westminster, CA 92683

San Jose:  2268 Senter Rd, Ste 138, San Jose CA 95112

Atlanta:  1550 Beaver Ruin Rd NW, Norcross, GA 30093

DMV (Washington DC, Maryland, Virginia):  6190 Arlington Blvd. Falls Church, VA 22044

Missouri:  13975 Manchester Road, Suite 2, Unit 11, Ballwin, MO 63011

Minnesota:  2727 Nicollet Ave, Ste 105, Minneapolis, MN 55408

Florida:  Coming soon

Vietnam: 699 Nguyen Kiem St, Ward 03, Go Vap District

Số 699 Nguyễn Kiệm, Phường 03, Quận Gò Vấp, Thành phố Hồ Chí Minh, Việt Nam

https://macmarketing.vn/

Company size: 100-499

Contact person: HR MAC USA ONE

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