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110142 - Customer Support (for German Customers) - Gaming

RGF HR Agent Vietnam Co., LTD

Centec Tower, 72-74 Nguyen Thi Minh Khai, Ward 6, Dist. 3, HCMC, Vietnam

Ngày đăng: 27-08-2024

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  • Kinh nghiệm

    1 - 0 Năm

  • Cấp bậc

    Nhân viên

  • Lương

Mô tả Công việc

- Work Location: Work in home, in HCMC

- Monthly Salary: 11M ~ 19M VND Gross

<Position Objective/Expectation >
- Customer support for games developed by Japanese companies

<Job Responsibilities>
・Sending emails to end users (German)
・Escalating to game developers in Japan
・Researching by using management tools
・Communicating with the company about some problems and how to respond to them
・Inquiring analysis
・Reporting to Manager

[Work environment]
・Communication: Slack, Skype
・Tools used: Google Workspace

Yêu Cầu Công Việc

<Necessary Skill / Experience >
・Language:
  - German:  Business Level. ( Candidates with C1 or C2 certification/ Candidates with studying abroad experience in Germany or working experience in German. B2-level candidates who use German in their daily work will be considered) 
- English - Conversational Level  for internal communications/meetings
・Working Experience: Not required/ Open for Fresh Candidate
・Others: 
- Having good communication skills
- Having reporting skills

NOTICE: 

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: 22 - 40
  • Hình thức: Nhân viên chính thức

Kỹ năng bạn nên có

- Customer Support for German Customers - Gaming Telesales Manager Trưởng Phòng Kinh Doanh Ô tô Sales Marketing Director Digital Business Development Manager Giám đốc phát triển kinh doanh Quản lý kinh doanh khu vực Area Sales Manager Out of home channel Senior Group Account Manager Account Director Business Director

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RGF HR Agent Vietnam Co., LTD

RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd.
We created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to our clients across the region.
RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement, such as evaluation, remuneration, and staff training. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences. Besides our services to assist full-time staff recruitment, we also offer a range of support services for RPO (Recruitment Process Outsourcing) and contract base/temporary recruitment needs.
Our company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for us to provide high quality total human resource management services not only in Japan but across the region.
RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.

Centec Tower, 72-74 Nguyen Thi Minh Khai, Ward 6, Dist. 3, HCMC, Vietnam

Người liên hệ: HR Dept

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