Highlands Coffee
125-127 Nguyen Co Thanh, An Loi Dong ward, District 2, Thu Duc City, HCMC
Ngày đăng: 04-09-2024
Kinh nghiệm
1 - 0 Năm
Cấp bậc
Nhân viên
Lương
Cạnh tranh
1. Helpdesk and Troubleshooting
• Serve as the primary point of contact for all IT-related issues and inquiries from factory staff.
• Diagnose and resolve hardware, software, and network problems in a timely manner.
• Setup and provide technical support for all IT equipment and other devices.
• Ensure daily backup completed successfully.
2. IT Maintenance & Security System Management
• Perform regular maintenance and coordinate repairs on all IT equipment, including workstations, servers, printers, and other devices.
• Manage the spare parts inventory and oversee the repair process for malfunctioning devices.
• Maintain detailed records of IT assets, maintenance activities, and repair history.
• Manage the security camera system, including configuration, monitoring, and troubleshooting.
• Coordinate with the Security team to ensure the security cameras are functioning properly and provide clear, reliable footage as needed.
3. IT Policy and Software Deployment
• Deploy IT policies, procedures, and software updates from the Head Office to the factory in a timely and efficient manner.
• Provide training, guidance and support to factory staff on the implementation of new policies, and the use of IT systems & Software.
• Maintain comprehensive IT documentation & guideline.
• Engineer’s or Bachelor’s degree in IT, Computer Science or a related field.
• 02+ years of working experience as an IT Administrator or similar role, within the manufacturing environment is an advantage.
• Good knowledge of CCNA & MCSE, MS Office, hardware, and security camera system.
• Having networking skills and setup of network printers.
• Good communication, ability to effectively communicate technical information to non-technical users
• Troubleshooting and problem-solving skills, proactive and highly responsible.
The brand originates from Vietnamese coffee.
From the love for Vietnam and passion for coffee, in 1999, Highlands Coffee® was born with the ambition to elevate Vietnam's long-standing coffee heritage and spread the spirit of pride, harmoniously connecting tradition with modernity. Starting with packaged coffee products in Hanoi in 2000, we quickly developed and expanded into a famous coffee shop brand, continuously expanding our domestic and international operations since 2002.
Over the years, we have continuously brought delicious and richly-flavored coffee products into a comfortable and elegant space. Our cups of coffee are not just a familiar drink, but also carry with them a cultural mission that reflects a part of modern Vietnamese life.
Until now, Highlands Coffee® still maintains the manual coffee sorting process to select the best quality coffee beans, freshly roasted every day, and serve our customers with a bright smile. Our secret to success lies in the excellent space, excellent products, and attentive service at an affordable price.
125-127 Nguyen Co Thanh, An Loi Dong ward, District 2, Thu Duc City, HCMC
https://careers.highlandscoffee.com.vn/
Qui mô công ty: 10.000-19.999
Người liên hệ: HR Dept