Product Manager

Business Process Analysis & Optimization

• Work directly with internal departments to investigate and analyze pain points in existing processes.
• Propose technology solutions to address business challenges, ensuring technical feasibility and cost-effectiveness (ROI).

Product Planning & Documentation

• Build and maintain the development roadmap for internal systems.
• Produce detailed Product Requirement Documents (PRDs), with strong focus on data flows and process diagrams (BPMN/Flowcharts) to ensure accurate implementation by the engineering team.

Backlog & Priority Management

• Manage the product backlog and prioritize items based on urgency and operational value.
• Act as a “gatekeeper” to filter ad-hoc or fragmented requests, guiding stakeholders toward scalable and system-level solutions.

UAT & Training

• Organize and conduct rigorous User Acceptance Testing (UAT) with end users.
• Prepare user manuals and directly deliver training sessions for internal staff upon the launch of new features

Education: Bachelor’s degree or above.

Professional Background: Bachelor’s degree in Information Technology, Management Information Systems (MIS), Economics, or related fields.

Languages: Good at English.

Related Experience

• Minimum of 3 years’ experience as a Product Manager or Business Analyst.
• Preference for candidates with experience building ERP, CRM, DMS, or other complex internal management systems.
• Proficient in flowcharting and process modeling (BPMN, UML).
• Basic knowledge of databases and SQL is a strong advantage.

Essential Capabilities

• Logical & System Thinking: Ability to view problems holistically and avoid local fixes that cause downstream issues.
• Communication Skills: Patient and capable of translating technical concepts for operations teams and operational needs for technical teams.