Primary Objectives
- Work closely with the business users to understand business needs and is a major contributor to the requirements specification deliverable, writes the business and functional requirements
- Coordinate with solutions vendors, developers, designers, and testers to develop digital solutions answering business requirement
Main Responsibilities
- Create and monitor user stories with system development team
- Coordinate with stakeholders to determine development approaches, scope, and expected timeline of projects / releases
- Conduct interviews with clients and related departments to identify opportunities to optimize user experience and efficiency of business operations
- Write documents on business process, system features and specifications to share among multiple development teams
- Support end users on system usage
- Maintain the close relationship with both internal and external users, suppliers to ensure the value created through the utility and warranty of services assigned
Other Responsibilities
- Support and coordinate Departments to achieve Company objectives
- Other tasks assigned by Supervisor
