Job overview:
The Senior Internal Control Executive is responsible for supporting the design and execution of internal control activities across retail stores, F&B outlets, warehouses, and digital platforms. The role ensures operational compliance, protects company assets, mitigates fraud risks, and strengthens governance as the organization scales.
This position serves as a critical control presence in both physical operations and system environments, contributing to sustainable and risk-aware business growth.
Main duty:
1. Operational Audit & Compliance
- Conduct scheduled and ad-hoc audits across retail stores, bars, restaurants, and warehouses.
- Evaluate compliance with company policies, SOPs, and approval workflows.
- Review high-risk transactions including refunds, exchanges, manual discounts, and price overrides.
- Assess cash handling procedures and POS discipline.
2. Inventory & Asset Protection
- Participate in cycle counts, blind counts (using PDA), and periodic inventory audits.
- Investigate stock discrepancies and recommend corrective actions.
- Monitor the movement of high-value inventory to prevent loss or misuse.
- Verify adherence to barcode, BIN location, and stock control processes.
3. System Access & Digital Control
- Support periodic user access reviews across ERP, POS, FAST Accounting, CRM, HRM, and related platforms.
- Identify segregation-of-duty conflicts and escalate control gaps.
- Monitor unauthorized master data changes and system overrides.
- Collaborate with IT and system owners to strengthen control configurations.
- Review CCTV for suspicious behaviors including unauthorized safe openings, after-hour activities, and improper transactions.
4. Fraud Risk Monitoring & Investigation
- Assist in internal investigations by gathering data, conducting interviews, and documenting findings.
- Analyze transactional patterns to detect irregularities.
- Support the development of preventive control measures.
- Maintain confidentiality and professionalism throughout investigative processes.
5. New Store / Warehouse Readiness
- Support control assessments for new site openings.
- Validate operational readiness from a risk and compliance perspective.
- Review POS permissions, inventory processes, and cash controls prior to launch.
6. Data Analysis & Exception Reporting
- Analyze exception reports and identify unusual operational trends.
- Flag pricing anomalies, abnormal sales behaviors, and potential loyalty abuse.
- Prepare structured audit reports with clear risk ratings and actionable recommendations.
7. Continuous Improvement
- Recommend enhancements to policies, procedures, and internal controls.
- Support the implementation of best practices aligned with digital transformation initiatives.
- Promote a culture of accountability and compliance across operational teams.
