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Senior IT System Operations Specialist

FE CREDIT

3B Floor, Ree Tower, 9 Doan Van Bo, Dist. 4, HCMC

Ngày đăng: 17-02-2025

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  • Kinh nghiệm

    2 - 3 Năm

  • Cấp bậc

    Nhân viên

  • Lương

    Trên

Mô tả Công việc

  • Technical support:

. Monitor all component of platform, including Cloud infrastructure, Database, Network
. Monitor business processes running on software applications

  • Business support

. Resolve requests from users, ensuring all tickets are handled professionally and efficiently
. Provide technical support at level 2 to fix the production defects of software applications

  • Incident resolution support

. Work closely with DevOps and Development team to address incidents
. Coordinate with other teams to analyse, identify and troubleshoot incidents among systems

Yêu Cầu Công Việc

  • Bachelor’s degree

. Graduated with a Bachelor's degree in a relevant field such as Information Technology or equivalent

  • Experience

. Minimum of 2 years of experience in an application support role or a similar position
Communication skills
. Excellent communication skills and the ability to explain technical issues to non-technical users

  • Problem solving

. Strong problem-solving skills and the ability to work efficiently under pressure

  • Technical knowledge

. Postman/ Rest API / SOAPUI
. Automation và Scripting
. Ability to read and comprehend system logs to accurately identify issues and record detailed information
. Database and SQL querying to review and troubleshoot issues
. Experience with system monitoring tool: grafana, k8s lens, aws cloudwatch

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Kỹ năng bạn nên có

senior it system operations specialist Purchasing Nhân viên mua hàng Staff Associates Accountant Staff/ Executive/ Supervisor/ Manager Purchasing staff Executive Manager Coordinator Supervisor officier

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FE CREDIT

We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on serving the best sake of our customers; we are keen on designing new products with add-on values to customers with our philosophy of Fast and Easy. In 2021, FE CREDIT & SMBC FC have a strategic partnership and is valued at US$2.8 billion.

We have long nourished the determination to professionalise our operations. We embrace a strong organisational culture with a shared aspiration and values which allows us to act as a united and focused company.

3B Floor, Ree Tower, 9 Doan Van Bo, Dist. 4, HCMC

https://career.fecredit.com.vn/

Qui mô công ty: 10.000-19.999

Người liên hệ: Phòng Thu Hút Nhân Tài FE CREDIT

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