AI Engineer - Hà Nội - TA174

Job Purpose:

Analyze business requirements, collaborating with business users, and proposing innovative solutions for IT systems and using generative AI 
Join in analyze, develop and deliver new function for AI product and AI Platform as roadmap and work with Ops to deliver end to end products

Major Activities:

1. Research and Trend Analysis: Stay up-to-date with the latest trends and advancements in IT Technology general/generative AI.

2. Business Requirements Analysis:
- Collaborate with business users, SA and stakeholders to understand their needs and pain points.
- Analyze business processes and identify areas for using generative AI.

3. Solution Proposal and Ideation:
- Join discuss technical solution to resolve business requirement and integrate AI solution to IT systems         
- Work closely with cross-functional teams to develop use cases and scenarios for generative AI applications

4. Implementation:
- Translate business requirements into technical specifications for IT solutions/generative AI.
- To make sure all incident which cannot be solved on previous lines of support are solved Level 3 support.

5. Documentation and Communication:
- Create detailed technical documentation, solution document, including user stories, process flows
- Writing the document for the operation of the program by operators
- Communicate effectively with both technical and non-technical stakeholders.

7. Other tasks as line manager’s assignment

Outcomes/Measures:
The main outcome for this position: Understanding and applying knowledge and skill for resolve the challenge at middle level:
- Join with team to analytical solution can using AI/GenAI to response good business requirment
- Write the good prompt to AI/GenAI understand and response the good result
- Development AI product, AI function followup with guiding from senior level…
- Business processes should be developed considering all other processes which it connected/related to
- Join golive CRs periodically with no incident
- Resolve 3rd level of issue/ incidents
- Feedback adhoc BU’s requests
- Support well for other IT projects.

1. Educational Qualifications: A bachelor's or master's degree in computer science, information systems, business administration or related field is required

2. Relevant Experience
- At least 1 - 2 years of experience in developing back end system and application on Cloud e.g. AWS, Azure, GCP etc.,
- At least 1 year of IT and business/industry work related to AI/GenAI (prefer)

3. Relevant Knowledge/ Expertise
- An understanding of bank business domain (prefer)
- Being able to understand and catch-up quickly with various business processes/rules or new products in banking domain
- Being able to understand and catch-up quickly with various GenAI apply to business processes/rules or new products in banking domain (preferable)
- Research new technology trends
- Ability to analyze, understand and effectively communicate between business requirements and technical design and implementation
- System development life cycle skills
- Working knowledge of applications being supported
- Working knowledge of platform and technologies supporting the business application

4. Skills
- Planning and negotiating skills
- Good team-work skills
- Good time management skills
- Good communication skills
- Analytical and problem solving skills
- Self-development skills to keep-up-to-date with fast-changing trends

5. Others
- A ‘Can-do’ attitude
- Ability in English reading and writing (mandatory), and speaking, listening (preferable).
- Teamwork, careful, attention to detail, logical thinking.
- The ability to work quickly, under pressure and to deadlines
- Initiative and self-confidence.