BSS Group
tầng 14, 16, 18 & 19, Viwaseen Tower, số 48 Tố Hữu, Nam Từ Liêm, Hà Nội
Posted date: 11-03-2025
Experience
0 - 1 Years
Job level
Experienced (Non - Manager)
Salary
1. What we expect you to perform
Consult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels.
Support to handle problems arising when customers install and use the Shopify Theme
Transfer technical problems, request customizing for the development team, and ensure the quality of work to deliver to customers.
Updates to customers on the status of processing requests
Advise customers on solutions when using eCommerce and Shopify
Work with various teams
Conduct other tasks assigned
2. To be a BSSer, you will have
Salary: 8-15M (Review every 6 months).
Performance bonus, seniority bonus, birthday gift
Opportunities to improve English skills and to gain hands-on experience in dealing with and negotiating with diverse clients
Opportunities to be promoted to Support Leader/Business Analyst
Trained by 6+ year experienced ecommerce expert/specialists
Work with 100% foreign. Exposed to the latest technology and eCommerce trend
Monthly in-house coaching and mentor programs
Youthful and dynamic working environments with 95% members are 9x, we have many clubs: running, football, board game...
At BSS Group, tea & coffee is free. Besides, we have a bookshelf with many interesting books for our members to borrow and of course, they are free too
The State statutory holidays and collective activities organized by the Company (travel. team building, health care, volunteer…)
Office with a great view from the 18th floor and creative workplace design
Working hours are 5 days/week
Other benefits according to the provisions of the Company and the Labor Code
2. Join BSS, if you
22-25 years old
Fluent in English (IELTS 7.0, TOEIC 800 certificate or equivalent is preferable)
Require Communication, Presentation, Analysis, and Critical Thinking Skills
Having experience in Technology, E-commerce, and Marketing at least 6 months is preferable.
Good teamwork and Quick learner
Ready to support clients at different timezone
BSS Group is the trusted partner for full service ecommerce solutions.
Since 2012, BSS has provided a wide range of products and services on multiple platforms. Two years later, BSS Commerce was established representing a significant step in the company's efforts to build a reputable brand of products & services.
In 2022, we are thrilled to have Magestore and Simicart join the ecosystem to diversify our offerings for hundred thousands of customers from over 150 countries in the world.
From our humble beginnings with only 3 key members in our first office, BSS Group has now expanded to 300 members - including Ecommerce Solution Specialists, Certified Developers, PMP certified Project Managers, highly qualified Testers, and Marketers.
To become a trusted full-service solution provider for multiple eCommerce platforms on a global scale, we are eager to find out the next talented generation to join us. We pride ourselves on:
- Competitive benefits
- Plentiful career development opportunities
- International project & Innovative technology
- Human-centric working environment
Find out more about BSS:
1. Products & Services: https://bsscommerce.com/ and https://www.magestore.com/
2. People & Culture: https://bssgroup.vn/
tầng 14, 16, 18 & 19, Viwaseen Tower, số 48 Tố Hữu, Nam Từ Liêm, Hà Nội
https://bssgroup.vn/
Company size: 100-499
Contact person: Ms.Ánh
Job Functions
CareerViet.vn
