About this job
The Admin Temp staff is responsible for importing and updating data between Phoebus system and Salesforce.
Scope of the role/ Key Responsibilities
The tasks include but not limited to:
1. Extracting and importing/inputting/updating data between Salesforce and Phoebus system:
- Extracting Contact list from Salesforce system then importing/inputting to Phoebus system.
- Extracting Contact list from Phoebus system then importing/inputting Contact ID from Phoebus system to Salesforce system.
- Extracting Enquiry list from Phoebus system then importing/inputting Enquiry ID from Phoebus system to Salesforce system.
- Validating what information have been changed, including Contact/Enquiry status, Contact/Enquiry Name, DOB, Grade level, Learning pathway, Parents names, Parents phone, Parents email, Parents address, Contact name, Contract phone, Contract email, Contract address… then update changes from Salesforce to Phoebus system.
- Extracting Student list from Phoebus system then importing/inputting Student ID from Phoebus system to Salesforce system.
- Extracting/Receiving payment detail list (payment status and payment amount) of Enquiries/Students from Phoebus system, then importing/inputting/updating to Salesforce system.
- Clarifying the variance and update the correct payment (status and amount) into Salesforce.
- Extracting/Receiving re-enrollment confirmation report from re-enrollment confirmation landing pages, then importing/inputting to Salesforce system.
2. Making reconciliation data after importing/inputting/updating between 2 systems to make sure accuracy of data, then send reconciliation to Campus Sales manager/Campus Services team leader for double check.
3. Joining the necessary training to understand and improve the quality of work.
4. Other tasks as assigned by Campus Sales Manager
* Note that importing/inputting/updating data and reconciliation should be done real time or may be scheduled every 2 hours.
- Working location: Riverside Campus (Dist. 7)
