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Digital Customer Engineer

TDCX Malaysia (Teledirect Telecommerce Sdn Bhd)

Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia

Posted date:

Experience

1 Years

Job level

Experienced (Non - Manager)

Salary

Job Descriptions

Are you passionate about the cloud ecosystem and helping partners succeed? We are expanding our POD Operating Model—a specialized team dedicated to accelerating digital transformation through strategic sales and technical excellence. We are currently hiring for a high-impact role: Digital Customer Engineer (DCE).

The Opportunity

The Digital Customer Engineer (DCE) is the technical engine behind the win. You will be the primary technical resource for our partners, helping them navigate complex cloud evaluations and designing the technical roadmap for our customers' digital futures.

Responsibilities

●       Design the Win: Support partners in establishing technical requirements and designing robust cloud solution environments.

●       Unblock Complexity: Address deep-seated technical objections and blockers, turning technical hurdles into cloud migration opportunities.

●       Future-State Planning: Analyze a customer's current infrastructure and inhibitors to design a seamless "future-state" cloud environment.

●       Workload Alignment: Ensure every cloud workload is optimized for the customer’s environment to achieve the technical win.

Job Requirement

Requirement

●       Cloud Expert: At least 1 year of experience in technical pre-sales, cloud solutions engineering, or systems integration.

●       Expose to Cloud Platforms such as: Google, Azure, AWS, etc

●       Formally Trained: You hold a Bachelor’s Degree (Computer Science, Engineering, or a related field).

●       Problem Solver: You have a proven track record of translating complex customer requirements into scalable, ideal-state cloud solutions.

Why Join Us?

You won't work in a vacuum; you'll be part of a structured team including BDRs and specialists, all focused on a singular goal: Increasing Win Rates and Driving Future Growth.

●       Scale: Work with vendor-supported resources and cutting-edge AI-powered prospecting tools.

●       Impact: See the direct results of your work as you secure cloud revenue and monitor post-sale success for long-term customer satisfaction.

●       Growth: Operate at the forefront of the cloud sales landscape with a clear path for professional development.

Salary range: 60tr-80tr

More Information

  • Age: Unlimited
  • Type of employment: Permanent

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Digital Customer Engineer - Jobs at TDCX Malaysia (Teledirect Telecommerce Sdn Bhd)