- Provide technical support for hardware and software issues.
- Troubleshoot and resolve issues with Windows and Linux operating systems.
- Address power and network-related problems.
- Maintain and repair computer hardware and peripherals.
- Assist users with IT-related queries and provide excellent customer service.
- Document and track issues and resolutions in a ticketing system.
- Pulling network cables, connecting lines of technology devices
- Disassemble and assemble IT- related devices
- Collaborate with team members to ensure efficient operation of the IT department.
- Participate in team meetings and contribute to continuous improvement initiatives.
- Solve problems with DNC and MES stations in a manufacturing environment.
IT Staff (Helpdesk Technician)
DP Systems Electronic Mechanical Technology Vietnam Co., Ltd
No.2, Street 11, Vietnam Singapore Industrial Park II - A, Vinh Tan ward, Tan Uyen city, Binh Duong province.
Posted date:
Experience
2 Years
Job level
Experienced (Non - Manager)
Salary
Job Descriptions
Job Requirement
- Strong knowledge of Windows and Linux operating systems.
- Proficiency in troubleshooting hardware and software issues.
- Experience with network troubleshooting and power management.
- Excellent customer service and communication skills.
- Ability to work both independently and as part of a team.
- Strong organizational and time management skills.
- Patience and the ability to remain calm under pressure.
- Experience with IT ticketing systems is a plus.
- Able to communicate in English; strong written English skills are required to ensure clear and effective communication.
More Information
- Degree: College
- Age: Unlimited
- Type of employment: Permanent
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