- Provide IT support during business hours, ensuring continuity of service
- Conduct remote setup and device enrollment for new and existing employees
- Monitor inventory of all equipment, software and software licenses, accessories, etc.
- Assist with timely hardware and software upgrades as required
- Provide training to employees on company systems and programs, and retrain as needed
- Maintain infrastructure documentation
- Special projects as assigned
Helpdesk IT Support Specialist
Văn Phòng Đại Diện The Haddad Organization (Far East) Ltd Tại Thành Phố Hồ Chí Minh
Phòng 1401, Lầu 14, Tòa nhà COBI Tower 2, Số 2 – 4, Đường số 8, Phường Tân Phú, Quận 7, Thành phố Hồ Chí Minh
Posted date:
Experience
1 - 3 Years
Job level
Experienced (Non - Manager)
Salary
Job Descriptions
Job Requirement
- 1-3+ years of experience in IT with a focus on end user support
- Strong understanding of Microsoft 365 products
- Ability to create clear and concise documentation
- Willingness to solve problems
- Fluent in written and spoken English
- Relevant certifications in IT service management and IT asset management (ITIL framework) a plus
- Base in HCMC and work onsite
More Information
- Age: Unlimited
- Type of employment: Permanent
You should be skill
Apply for:
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