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IT Application Support - CRM (Junior)

FE CREDIT

3B Floor, Ree Tower, 9 Doan Van Bo, Dist. 4, HCMC

Posted date: 26-03-2025

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  • Experience

    1 - 3 Years

  • Job level

    Experienced (Non - Manager)

  • Salary

Job Description

  • Understanding well the existing business functionalities on current CRM systems and satellite systems
  • Understanding the issue raised by Business users, working with other teams to collection information, handling the issue, able to configure and check production system, working with vendor to delivery the fix
  • Taking responsibility to deploy the change on production system (working with vendor)
  • Daily administration support task
  • System monitoring and stability
  • Support on review the Change Request with Business Analyst
  • Report to Head of App Departments – CRM.

Job Requirement

  • University degree, preferably in top IT universities, preferably in Technology
  • 2 years of experience in banking/financial/insurance company (is a plus)
  • 2 years of experience in System Development and Business Analysis
  • 1 year of experience in CRM system would be advantage
  • Overall knowledge of CRM system (is a plus)
  • Able to communicate in English
  • Exp. to enhance/configure system on SAAS (Software-As-A-Service)
  • Manipulate Database, Postman, SoapUI to check and test system
  • Analyzing skill for production issue
  • Understand of consumer lending product/process (core/non-core) would be advantage
  • Exp. As Senior guy, can help and lead member would be advantage
  • Exp. to propose/design the solution/system architecture would be advantage

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Working time: Permanent

You should be skill

it application support - crm junior IT support IT Helpdesk Technical assistant Service engineer Nhân viên hỗ trợ kỹ thuật IT Support Assistant IT Staff IT Manager Nhân viên IT Chuyên viên IT

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FE CREDIT

We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on serving the best sake of our customers; we are keen on designing new products with add-on values to customers with our philosophy of Fast and Easy. In 2021, FE CREDIT & SMBC FC have a strategic partnership and is valued at US$2.8 billion.

We have long nourished the determination to professionalise our operations. We embrace a strong organisational culture with a shared aspiration and values which allows us to act as a united and focused company.

3B Floor, Ree Tower, 9 Doan Van Bo, Dist. 4, HCMC

https://career.fecredit.com.vn/

Company size: 10.000-19.999

Contact person: Phòng Thu Hút Nhân Tài FE CREDIT

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