- Manage, maintain, and provide warranty services for computers and office equipment (printers, time attendance devices, etc.).
- Install and prepare PCs/Laptops (hardware, software, connectivity) for new employees and handle asset recovery during offboarding; Monitor and administer office network systems, including Wi-Fi, routers (Mikrotik), and firewalls.
- Plan and coordinate the procurement of IT office equipment and supplies.
- Manage and maintain email services (Google Workspace).
- Handle troubleshooting for office devices (printers, surveillance cameras, timekeepers, etc.).
- Provide proactive solutions to resolve technical issues and ensure smooth IT operations.
- Assist in information security tasks, including basic security monitoring and supporting risk assessments for clients.
- Collaborate with the IT/DevOps/Security team to implement security policies, ensure compliance, and support audits when required.
IT Helpdesk
UrBox - Công ty Cổ phần Tiếp Thị Số Tô Quà
Tầng 4 - Tòa nhà GP Invest - 170 Đê La Thành
Posted date:
Experience
2 - 3 Years
Job level
Experienced (Non - Manager)
Salary
Job Descriptions
Job Requirement
-
Education: Bachelor degree or above
Professional major: Information & Technology, computer scientist...
2nd language ability: Good at English
Related experiences:
- 2+ years of experience in a similar position
- Flexible problem-solving skills with strong organizational and creative abilities.
- Careful, detail-oriented, and responsible in task execution.
- Proactive, diligent, and highly committed to assigned responsibilities.
More Information
- Degree: Bachelor
- Age: Unlimited
- Type of employment: Permanent
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