Client & Stakeholder Management
- Manage relationships with cross-market stakeholders across the APAC region, ensuring alignment on project scope, reporting frameworks, and delivery timelines.
- Support client presentations, strategic discussions, and new business pitches (when required) by delivering customised competitive intelligence insights & reports, and data visualisations/ Dashboards.
- Act as a trusted advisor on analytics and competitive intelligence, helping stakeholders interpret complex datasets and apply insights to strategic decision-making.
- Collaborate closely with senior leadership and client teams to identify business opportunities and develop workstreams for efficient delivery of Projects.
- Maintain consistent communication with stakeholders to ensure transparency, high-quality deliverables, and strong client satisfaction.
Business Process & Operational Excellence
- Lead the development and optimization of analytics workflows, reporting processes, and operational frameworks to improve efficiency and scalability.
- Establish standardised reporting methodologies, QA procedures, and documentation practices to ensure consistency across regional markets.
- Drive automation initiatives and process improvements to reduce manual dependencies, accelerate turnaround times, and enhance productivity.
- Coordinate with cross-functional teams to ensure effective project execution, clear task ownership, and timely delivery of analytical outputs.
- Maintain detailed documentation of process workflows, data governance standards, and project guidelines to support operational continuity and onboarding.
- Support resource planning and workload prioritization, enabling the team to manage multiple concurrent analytics projects across different markets.
Project Management
- Manage end-to-end delivery of analytics and reporting projects, ensuring alignment with business objectives, timelines, and client expectations.
- Coordinate with regional teams, cross-functional stakeholders, and data partners to ensure smooth execution of projects across multiple markets.
- Define project scope, deliverables, timelines, and resource allocation to ensure efficient planning and execution.
- Monitor project progress and proactively address risks, scope changes, and operational challenges to ensure timely delivery.
- Maintain clear project documentation, also ensuring all analytical outputs undergo structured QA processes to maintain data accuracy and reporting quality.
- Lead regular project status updates and stakeholder communications, providing visibility on progress, key insights, and potential issues.
Team Leadership & Capability Development
- Manage & Guide a team of Data analysts & Interns, strengthening data literacy, analytical capabilities, and reporting best practices within the team.
- Review analytical outputs and dashboards to ensure accuracy, quality, and alignment with business objectives and client requirements.
- Foster a culture of collaboration, continuous improvement, and innovation within the analytics function.
