Company Overview
Next Level Services (NLS) is navigating a critical phase of transformation as we work toward becoming a leading lifestyle company. As a key player in Vietnam’s nightlife and F&B industry, we are building an integrated ecosystem that delivers exceptional customer experiences through nightlife venues, dining concepts, and lifestyle services.
Job Objective
The BI Specialist will be responsible for building and maintaining a centralized data infrastructure across the entire organization — spanning Finance, Sales, Operations, HR, and beyond. From that foundation, they will develop dashboards, automated reports, and analyses that empower leadership and department heads to make confident, data-driven decisions.
Key Responsibilities
3.1 Data Centralization & Management
• Collect and standardize data from multiple sources: Excel, Google Sheets, FAST
• Design and maintain a central database (PostgreSQL / BigQuery)
• Build and automate data pipelines (ETL) across all business systems
• Ensure ongoing data quality: clean, consistent, and updated on schedule
3.2 Dashboards & Reporting
• Design and deploy department-level dashboards from scratch on Metabase
• Build KPI tracking systems on a weekly, monthly, and quarterly basis
• Configure automated alerts when key metrics fall outside expected ranges
• Deliver regular reports to leadership and relevant stakeholders
3.3 Analysis & Insights
• Analyze trends, identify anomalies, and surface opportunities for improvement
• Provide data-backed recommendations to support strategic and operational decisions
• Collaborate with departments to define the right metrics and reporting frameworks
3.4 System Operations & Development
• Maintain and scale the BI infrastructure as the company grows
• Train and guide teams on how to use Metabase and self-serve data queries
• Coordinate with IT to ensure system stability, reliability, and data security
