1. Job Purpose
- The IT Operations Intern assists the IT Operations team in maintaining and supporting the company’s technology environment. This role provides hands-on experience in hardware and software management, troubleshooting, and user support, helping ensure smooth day-to-day IT operations.
2. Key Responsibilities
- Assist with setup and configuration of computers, printers, and mobile devices.
- Provide first-level troubleshooting for hardware, software, and network issues.
- Support end-users with IT-related inquiries via email, chat, or in person.
- Help maintain inventory of IT assets and update documentation regularly.
- Participate in preventive maintenance and system health checks.
- Follow IT procedures and ensure compliance with company security policies.
- Collaborate with IT team members to support ongoing infrastructure projects.
3. Learning Opportunities
- Exposure to enterprise-level IT systems and infrastructure management.
- Experience with IT ticketing systems and support workflows.
- Development of problem-solving and communication skills.
- Mentorship and technical guidance from senior IT professionals.
BENEFITS:
- Real-world IT experience in a professional environment.
- Opportunity to contribute to ongoing infrastructure projects.
- Shuttle bus
- Lunch at company
- Intern salary: 2 - 4 mil/month
