Senior ESS Engineer (ERP/PLM - Engineering System Support)

TTI Asia Engineering Services is expanding and will grow its local Vietnam Team to support the TTI Vietnam organizational growth.

TTI Asia Engineering Services delivers services and support to TTI Engineering and Manufacturing organizations via Business Digital Transformations, staff training and development. It’s a Center of Expertise in Engineering methodologies, skillsets, digital tools and systems as well as business processes. Its 3 poles are Engineering Systems, Training & Development, and Product Design Services.

In line with our strategy to further develop the Engineering Systems group, the Asia PLM group is looking to fill the role of Senior Engineer, Engineering Systems – NPD Support in Vietnam.

The Asia Engineering Systems Support (ESS) team has been long established in Dongguan, PRC, and has developed a reputation of offering quality daily support to Business verticals within TTI Asia. Since 2023, ESS is regularly present in Vietnam to deliver face-to-face support and training to Vietnam organizations.

This position will focus on the implementation and development of ESS support to different business units in Vietnam by communication, training, coaching, daily support… to drive best practice in usage of our systems platforms. The ideal candidate will be comfortable with a system environment while understanding mechanical or electrical engineering.

The position will support the various TTI organizations around Ho Chi Minh City. The base office is expected to be at the TTI SHTP office. Weekly responsibilities will likely require 2 to 3 daily trips to other TTI facilities, either in Cuchi or Dau Giay areas.

Main duty:
1. Engineering Systems – PLM (20%): To leverage PRC Engineering Systems teams for project-based supporting activities in the platforms: Teamcenter, TeamWorks & Prodea, Oracle & K2 Engineering systems

- Data Entry
- Engineering information check and goalkeeping in the platforms
- Assistant to Engineering executions in the platforms
- Assistant to Engineering documentations in the platforms

2. Engineering Systems – NPD Support (80%): To leverage PRC Engineering Systems teams for general platform supports: Teamcenter, TeamWorks & Prodea, Oracle & K2 Engineering systems
- User helpdesk
- User pain points or requirements gathering
- Usage monitoring and reporting
- Performance benchmarking & platform validation tests
- Best practice deployment
- Assistant to business analysis
- User training and communication
- Platform / Data maintenance
- Assistant to continues improvement

Requirements:
- College degree
- Below majors are all accepted: IT, Mechanical Engineering, Electronic Engineering, Mechatronic Engineering, Industrial Engineering, Automations
- Two years of experience in any below responsibilities of working with an enterprise level digital platform: User helpdesk, System Administrator, System Trainer, Business Analyst, Process Improvement, Architect Designer.
- Preferred in exposure to the usage of any MCAD or ECAD tools, project and product management
- Ability to use MS office suite for data analysis and report or Power BI
- The ability to remain up-to-date with the latest software developments.
- Leadership, vendor and project management skills.
- Analytical, problem-solving, and communication skills.
- Good in English language

Working Location:
- Branch site in SHTP - District 9/ Củ Chi/Dau Giay.

• Working time: Permanent