[STS] HN - Business Analyst

• Work closely with business decision makers/ super users and other applications system analysts to define and design future solutions for Service Center and Technology Center operations
• Capture requirements, design and develop systems solutions
• Analyze complex business problems or requirements and design cost effective and suitable solutions and product configurations to meet them
• Design and write functional and technical specifications
• Provide technical expertise in identifying, evaluating and developing systems and procedures that meet the business requirements
• Provide direction and guidance to the outsoured development team when it is required, and ensure that the team delivers high quality work
• Cooperate with the development, creating mockups, specifying the requirements for developers and tracking work progress.
• Develop and continually maintain skills in product features, functions, and processes and any applications integrated with S-Platform
• Develop skills in configuring the S-Platform system as required by the business
• Plan, execute and support unit, integration and acceptance testing
• Develop test scenarios, test plans and other documentation
• Prepare for and conduct training for business users and others in S-Platform applications (ERP, CRM,...) functions
• Manage projects and parties involved in projects
• Participate in team planning & restrospective, making sure the dev team has a clear understanding of the user stories and know exactly what must be developed

• Demonstrated experience in working in a cross functional environment.
• Demonstrated Product Management competence in managing innovation, from idea-generation through development and launching new products through all development phases and across all affected departments and functions
• Familiar with any or all stages in software development procedure, from analyze and design, develop and testing
• At least 3-year direct support experience in software implementation (ERP, CRM, management software,...) at enterprise level
• Strong learning abilities to learn and expand knowledge into new areas and technologies.
• Experience with SAP/Oracle or equivalent ERP/CRM products, accounting software and productivity software is a plus
• Experience in development, database design is a plus
• DBMS and/or SQL experience strongly preferred
• Bachelor’s Degree in Information Technology/Finance/Accounting or equivalent work experience
• Experience with ERP/CRM implementation system is a plus
• Work Well Under Pressure
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills

QUYỀN LỢI

• Competitive salary
• Social insurance, health insurance, unemployment insurance according to Labor Laws
• Advanced employee health insurance
• 13th month salary and yearly performance bonus

For more information, please visit: https://career.openasiagroup.com/

• Working time: Permanent