ABOUT THE ROLE
You will operate the entire internal technology ecosystem at CMI - spanning our ERP system (Global Shop Solutions / SQL Server), web applications supporting manufacturing operations. This is a hands-on technical role, not a coordination position - you will write code, query databases, and ship working products that other departments use daily.
OPERATIONAL CONTEXT - MANUFACTURING WORKFLOW
The MIS Officer must understand the full end-to-end manufacturing flow:
CUSTOMER → SALE ORDER → WORK ORDER (GSS) → BOM/ROUTER → APS Re-schedule → PURCHASING → PRODUCTION LINES → WAREHOUSE → LOGISTICS → SHIPMENT
WHAT YOU'LL DO
• Build and Maintaince internal web applications (Python/FastAPI backend + HTML/JS frontend) supporting the full manufacturing workflow.
• Customize the GSS ERP using GAB (Global Application Builder) - develop scripts to extend ERP functionality per department requirements.
• Write and optimize complex SQL on SQL Server: views, stored procedures, cache tables - covering MRP, BOM, Supply & Demand, and inventory.
• Document processes - create flow charts, write user guides, and conduct end-user training
• Support and coach users on advanced Excel, Power Query, and SQL for their day-to-day work
• Resolve GSS ERP issues - troubleshoot directly or escalate to the GSS Consultant Team (based in Indonesia) to implement fixes or develop new functions.
• Coordinate with IT Outsource on hardware infrastructure, networking, and server management.

