SharePoint Infrastructure & Administration
- Work with IT to manage, configure, and maintain SharePoint Online and/or SharePoint Server environments (site collections, permissions, service applications, search schema, etc.).
- Implement policies for version control, backup, recovery, and performance optimization.
Governance, Security & Compliance
- Develop and enforce governance policies for improved administration/filing and document control by reviewing and optimizing SharePoint usage, structure, naming conventions, and access management.
- Ensure compliance with internal security standards, data retention policies, and regulatory requirements.
- Manage user roles, permissions, and auditing.
Stakeholder Coordination
- Collaborate with business units and IT to understand operational needs and provide appropriate SharePoint solutions.
- Act as a liaison between technical and non-technical users to align SharePoint capabilities with business goals.
User Support & Training
- Develop documentation, usage guidelines, and training sessions for end-users
- Monitor support tickets and ensure timely issue resolution.
- Promote adoption of SharePoint features through proactive engagement and best practice sharing
Continuous Improvement & Innovation
- Stay updated with Microsoft 365 developments and roadmap.
- Identify and lead improvement initiatives leveraging Power Automate, Power Apps, or other integrations.
- Analyze system performance and user feedback to propose enhancements.
