Account Manager

About us

BSS Group is the trusted partner for full-service eCommerce solutions. Since our establishment in 2012, BSS has become a leader in the eCommerce space, known for its cutting-edge solutions tailored for Magento and Shopify merchants. In 2024, we expanded to encompass 8 brands by acquiring On Tap and Aitoc, enhancing our expertise and serving customers in over 150 countries.

We are seeking an Account Executive to play a key impact in the launch and growth of a new business unit, driving our brand’s expansion and global impact.

Key Responsibilities

1. Client Relationship Management

• Build and maintain strong client relationships, acting as the primary point of contact for key accounts.
• Receive and analyze client briefs to understand project requirements.
• Collaborate with internal teams to develop well-structured plans, proposals, and quotations.
• Present project proposals and deliver compelling presentations to clients.
• Address client concerns and provide solutions to ensure satisfaction and retention.
• Negotiate and close contracts with clients.

2. Project Management

• Oversee the planning, execution, and delivery of client projects, ensuring deadlines, budgets, and expectations are met.
• Track project progress, resolve issues, and provide updates to clients and stakeholders.
• Define SEO implementation strategies and ensure alignment with client goals.

3. Business Development

• Support the agency’s growth by identifying new business opportunities, developing proposals, pitching solutions, and closing deals.

4. Data Reporting

• Prepare comprehensive reports demonstrating ROI and the impact of SEO efforts on client goals.

Benefits

• Salary: up to 18M + commission, reviewed every 6 months
• Be among the first to shape an innovative team led by visionary and outstanding leaders.
• 5-day workweek (Monday to Friday, 8:30 AM to 5:45 PM)
• Agile working environment that respects differences and focuses on human development
• Opportunities to participate in clubs: Football, running, game, etc.
• Team-building events, picnics, and summer trips
• Scenic office on 14th, 16th, 18th, 19th, and 20th floors. Free access to tea and coffee.
• 13.5 days of annual absence (12 days in accordance with the law + 1.5 days company trip)
• Social and health insurance in accordance with the Vietnam Labor Code
• Birthday gifts, seniority allowance, course & certificate coverage

• Experience: At least 2 years of experience with proven results as Account Executive/Business Development/ Project Manager. Experience in a Marketing Agency Environment & SEO knowledge is a big plus.
• Skills: Strong planning and organization skills with customer-centric mindset.
• Communication: Excellent written and verbal communication skills in English. IELTS 7.0 or above.
• Attitude: Possess a proactive, can-do attitude that motivates others and aligns with our FIRE values; willing to be a builder at an early-staged unit.

• Degree: Bachelor
• Age: Unlimited
• Working time: Permanent