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Senior Business Analyst / Associate Product Manager

CÔNG TY TNHH SKYLAB INNOGRAM VIỆT NAM

Tầng 11, Tòa nhà Robot, số 308 - 308C Điện Biên Phủ, Phường 4, Quận 3, TP.HCM

Posted date:

Experience

5 Years

Job level

Manager

Salary

Job Descriptions

About the Role

We're looking for a senior business analyst who goes beyond requirements gathering to shape how we build our products. You'll interpret stakeholder needs, design solutions, and work closely with engineering and product to deliver features that solve real business problems.

This is a hybrid role combining traditional BA responsibilities with product management elements—you'll own the "what" and "why" of features, design implementation approaches, and ensure what we build actually addresses the underlying business need.

Key Responsibilities Requirements & Solution Design
  • Lead discovery sessions with stakeholders to uncover needs, not just document requests
  • Translate business requirements into detailed functional specifications, user stories, and acceptance criteria
  • Design end-to-end workflows and user journeys for complex features
  • Make trade-off decisions between business needs, technical constraints, and user experience
  • Create wireframes, process flows, and data models to communicate solutions
Product Collaboration
  • Partner with product managers to shape roadmap priorities based on stakeholder value and feasibility
  • Own specific features or product areas end-to-end, from concept through delivery
  • Act as the bridge between business stakeholders and engineering—translate in both directions
  • Identify opportunities for product improvements based on user feedback and data
Stakeholder Management
  • Build relationships with internal teams and external customers
  • Facilitate workshops and working sessions to align stakeholders on solutions
  • Communicate complex technical concepts to non-technical audiences
  • Manage expectations and negotiate scope when needed
Delivery & Quality
  • Work embedded with engineering teams throughout development cycles
  • Validate that delivered features meet both functional requirements and business intent
  • Support UAT, create test scenarios, and ensure smooth launches
  • Document features and create enablement materials for internal teams

Job Requirement

What You'll Bring Required:
  • 5+ years in business analysis, with experience in B2B or SaaS products
  • Strong track record of designing solutions, not just documenting requirements
  • Experience with complex, multi-stakeholder software products
  • Deep understanding of user story mapping, process modeling, and requirements documentation
  • Ability to work in ambiguous environments and make structured decisions with incomplete information
  • Excellent written and verbal communication—you can explain complex concepts clearly
  • Proficiency with tools like JIRA, Confluence, Figma/Miro, or similar
Strongly Preferred:
  • Product management experience or responsibilities
  • Technical enough to discuss APIs, data models, and system architecture with engineers
  • Experience with agile/scrum methodologies in a hands-on capacity
  • Background in enterprise software or B2B platforms
  • Track record of shipping complex features from inception to launch
  • SQL or basic data analysis skills
Nice to Have:
  • Product management certification (CSPO, Pragmatic Institute, etc.)
  • Experience with user research and usability testing
  • Understanding of modern software architecture patterns
  • Background in technical writing or documentation
How You Work
  • You challenge requirements thoughtfully—asking "why" until you understand the root problem
  • You're comfortable making decisions with incomplete information and adjusting as you learn
  • You think in systems and workflows, not just isolated features
  • You can shift between strategic thinking and detailed specification writing
  • You thrive in collaborative environments and can influence without authority
  • You're energized by complex problems that require balancing multiple constraints

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Type of employment: Permanent

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Công Ty Cổ Phần CareerViet Trụ̣ sở: 139 Pasteur, Phường Võ Thị Sáu, Quận 3, TP.HCM

MST: 0303284985Ngày cấp: 25/04/2013 Nơi cấp: Sở Kế Hoạch Và Đầu Tư Thành Phố Hồ Chí MinhĐiện thoại: (84.28) 3822-6060 Email: contact@careerviet.vn