IT Manager

RESPONSIBILITIES (TRÁCH NHIỆM):

1.  Manage and plan team tasks to ensure the defined SLA are met.
2. Manage IT equipment, including licenses, by forecasting usage to ensure sufficient availability and plan upgrades according to the Product Life Cycle.
3. Control the use of information systems and networks to ensure compliance with company policies and international standards.
4. Monitor and coordinate IT equipment ordering and accurately record IT assets.
5. Manage and track team performance in providing support services, troubleshooting, controlling, and improving service quality.
6. Provide technical support to the team, identify root causes of issues, and resolve them effectively.
7. Train team members to improve their knowledge and skills in task execution.
8. Prepare summary and operational reports as assigned.
9. Ensure all IT equipment operates properly at all times and maintain manufacturer support services.
10. Manage procurement of information systems and related equipment.
11. Perform other assignments as required.

    Working hours: Monday to Saturday, from 8:00 AM to 5:00 PM.

    The company provides a shuttle bus service between Binh Duong and Tay Ninh (round trip).

•  Bachelor's degree or higher.
• At least 5 years of experience in IT Technical/Process or at least 1 year of experience in project/team management.  
• Knowledge of computers, laptops, printers, and various software programs.
• Responsible for assigned tasks and excels at handling
• Possesses logical thinking, vision, and a business-oriented perspective.
• Demonstrates expertise and skills in their work.
• Works well in a team, shows leadership, creativity, and ingenuity,  with strong technical knowledge and excellent analytical
• Problem-solving abilities.