Junior Technical Consultant

About the Role

We are looking for an analytical Junior Technical Consultant with a background in Business Analysis to join our technical delivery team. You do not need deep expertise in our platforms yet—we value your ability to translate business needs into requirements. You will work within one of our streams (Atlassian, Salesforce, or Lark) and support Senior Consultants in the pre-sales and delivery process.

Key Responsibilities

1. Pre-Sales Support & Documentation

● Analyze client requirements and translate them into functional specifications and user stories.

● Prepare initial drafts of technical demonstrations, PoCs, and solution proposals for review by the Senior Technical Consultant.

● Assist in the creation of Scope of Work (SOW) documents and timeline estimations.

● Research technical features within Atlassian, Salesforce, or Lark to answer specific client queries.

2. Learning & Configuration

● Learn to configure the chosen platform under the guidance of the Senior team.

● Ensure all documentation (proposal drafts, user manuals, requirements docs) meets the company standard before submitting to Seniors for approval.

● Participate in client meetings to document feedback and action items.

Focus: Business Analyst (BA) Background

●     Experience: 1–2 years of experience as a Business Analyst (BA) or in a functional consulting role.

●     Education: Bachelor’s degree in IT, Business Information Systems, or related field.

●     Skills: Strong documentation skills (process mapping, user stories), attention to detail, and logical problem solving.

●     Mindset: A strong desire to learn technical configuration for Enterprise SaaS platforms.

●     Note: No prior experience with Atlassian/Salesforce/Lark is required, but it is a "nice to have."

Benefits:

●     Comprehensive healthcare package for employees.

●     Dedicated policy for personal learning and development; opportunities to participate in professional training courses from the world's leading technology solution providers.

●     Fun, dynamic, and friendly working environment, working alongside leading experts in various fields.

●     Bonuses based on the Company's business performance.

●     Many other attractive benefits and perks.

• Bằng cấp: Đại học
• Độ tuổi: Không giới hạn tuổi
• Hình thức: Nhân viên chính thức